Senior Network Engineer
Senior Network EngineerLocation:
Tilton, NH (hybrid, but primarily remote)Duration:
Direct HirePay:
$130,000 yearly JOB DESCRIPTION The Systems Engineer, Infrastructure Operations is a member of the Technology Services team.
This team defines, implements, and operates all technology infrastructure deployed, which includes the servers, infrastructure services monitoring, storage, cloud services and enterprise Network Infrastructure.
This position will report directly to the Manager, Infrastructure Operations and will primarily be responsible for the daily Infrastructure operations and security of the company's core datacenter, server, and network infrastructure.
This role is responsible for assessing systems, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems, and brainstorming possible improvements that can be made to an infrastructure system in the future.
This role requires working on an on-demand basis outside business hours and holidays for critical production support of the infrastructure environment.
RESPONSIBILITIES Install, configure, test, and maintain operating systems, application software and system management tools.
Manage and monitor all installed systems and hybrid cloud infrastructure consists of Corporate and Distribution Center (DC) Technology environment.
Proactively ensure the highest levels of systems and infrastructure availability.
Performs the day-to-day administration of server, storage, backups, hypervisor, Operating System, and network infrastructure.
Provides Technical support to the team.
Understand and creates SOPs and procedural documentation around the implementation, configuration, support, security, and management of Corporate and DC Technology Operations.
Investigation and resolution of routine incidents and service requests and as called for assist in the investigation and resolution of major incidents.
Assists with Technology projects/initiatives.
Control and maintain the Patch management program of Enterprise infrastructure environment and stay compliant.
Ensures Technology operations are compliant with SOX/ PCI and other regulations where appropriate and adheres to all security best practices.
Oversees the escalation to third level support for problem recognition, research, isolation, resolution of issues not able to be resolved at L1 and/or L2.
Maintains knowledge of business directions and technical strategies.
Maintains the monthly patching of the infrastructure environment and meets the security compliance requirements.
Performs other related duties as assigned.
QUALIFICATIONS 4-6 years of experience supporting an Infrastructure organization.
3-4 years of experience in servers/administration/mid-range systems A.
S.
in Computer Systems or Management Information Systems, or related area or equivalent job experience.
Primary Knowledge and capability in relevant tools and technologies.
Experience with Windows & VMware Working knowledge on Enterprise Storage & backup solutions Familiar with network Local Area Network (LAN) operations Secondary Knowledge and capability in relevant tools and technologies.
Knowledge of AWS and MS Azure is a plus.
Familiarity with Linux is a plus.
Professional and administrative skills.
Collaboration - ability to organize complex tasks with others; ability to distribute, coordinate and spur action with others.
Organization - strong habits of structure, process, and controls to manage individual and collective activities.
Problem solving - able to use context, knowledge, and creativity to analyze, diagnose and propose actions/option for resolution.
Documentation - Strong habit of maintains the infrastructure Inventory, reporting and create/update Knowledge Base articles and SOP.
Must be available for on-call support coverage for infrastructure Operations team.
This position requires flexibility and on-demand response to priority issues outside of normal business hours.
Category Code:
JN008 Recommended Skills Administration Amazon Web Services Business Informatics Creativity Hypervisor Infrastructure Management Estimated Salary: $20 to $28 per hour based on qualifications.
Tilton, NH (hybrid, but primarily remote)Duration:
Direct HirePay:
$130,000 yearly JOB DESCRIPTION The Systems Engineer, Infrastructure Operations is a member of the Technology Services team.
This team defines, implements, and operates all technology infrastructure deployed, which includes the servers, infrastructure services monitoring, storage, cloud services and enterprise Network Infrastructure.
This position will report directly to the Manager, Infrastructure Operations and will primarily be responsible for the daily Infrastructure operations and security of the company's core datacenter, server, and network infrastructure.
This role is responsible for assessing systems, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems, and brainstorming possible improvements that can be made to an infrastructure system in the future.
This role requires working on an on-demand basis outside business hours and holidays for critical production support of the infrastructure environment.
RESPONSIBILITIES Install, configure, test, and maintain operating systems, application software and system management tools.
Manage and monitor all installed systems and hybrid cloud infrastructure consists of Corporate and Distribution Center (DC) Technology environment.
Proactively ensure the highest levels of systems and infrastructure availability.
Performs the day-to-day administration of server, storage, backups, hypervisor, Operating System, and network infrastructure.
Provides Technical support to the team.
Understand and creates SOPs and procedural documentation around the implementation, configuration, support, security, and management of Corporate and DC Technology Operations.
Investigation and resolution of routine incidents and service requests and as called for assist in the investigation and resolution of major incidents.
Assists with Technology projects/initiatives.
Control and maintain the Patch management program of Enterprise infrastructure environment and stay compliant.
Ensures Technology operations are compliant with SOX/ PCI and other regulations where appropriate and adheres to all security best practices.
Oversees the escalation to third level support for problem recognition, research, isolation, resolution of issues not able to be resolved at L1 and/or L2.
Maintains knowledge of business directions and technical strategies.
Maintains the monthly patching of the infrastructure environment and meets the security compliance requirements.
Performs other related duties as assigned.
QUALIFICATIONS 4-6 years of experience supporting an Infrastructure organization.
3-4 years of experience in servers/administration/mid-range systems A.
S.
in Computer Systems or Management Information Systems, or related area or equivalent job experience.
Primary Knowledge and capability in relevant tools and technologies.
Experience with Windows & VMware Working knowledge on Enterprise Storage & backup solutions Familiar with network Local Area Network (LAN) operations Secondary Knowledge and capability in relevant tools and technologies.
Knowledge of AWS and MS Azure is a plus.
Familiarity with Linux is a plus.
Professional and administrative skills.
Collaboration - ability to organize complex tasks with others; ability to distribute, coordinate and spur action with others.
Organization - strong habits of structure, process, and controls to manage individual and collective activities.
Problem solving - able to use context, knowledge, and creativity to analyze, diagnose and propose actions/option for resolution.
Documentation - Strong habit of maintains the infrastructure Inventory, reporting and create/update Knowledge Base articles and SOP.
Must be available for on-call support coverage for infrastructure Operations team.
This position requires flexibility and on-demand response to priority issues outside of normal business hours.
Category Code:
JN008 Recommended Skills Administration Amazon Web Services Business Informatics Creativity Hypervisor Infrastructure Management Estimated Salary: $20 to $28 per hour based on qualifications.
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